LiliMind Terms of Use
Effective date: 13 November 2026
These terms are the licence agreement for the LiliMind app for iPhone and iPad. Please read them before you use the app. If you do not agree, do not use it.
1. Who we are and how this agreement works
LiliMind is provided by Daguang Han, an individual developer based in the United Kingdom (“we”, “us”). Address: 15 Barsby Drive, Loughborough, LE11 5UJ, United Kingdom. Email: support@lilimind.com. Telephone: +44 7840 816841.
This agreement is between you and us. It is not with Apple. Section 16 sets out terms that Apple requires.
If you are a consumer, you have legal rights that these terms cannot take away. Nothing here reduces them.
You must be 18 or over to use Lilimind.
2. What LiliMind does
LiliMind listens to a meeting, lecture or call that you are part of and shows what is said as captions. Speech is turned into text on your device. The app does not record or store audio.
- Free features: on-device captions and on-device translation between English and Chinese.
- Paid cloud AI features: AI translation, suggestions for what to say (meeting mode), a running summary, answers to your questions about what was said, and notes at the end. These need an internet connection. The text is sent to our AI provider as described in the Privacy Policy.
Version 1 supports English and Chinese only and needs iOS or iPadOS 26 or later.
3. Your licence
We give you a personal, non-exclusive, non-transferable licence to use LiliMind on Apple devices that you own or control, as allowed by the Usage Rules in the Apple Media Services Terms and Conditions. Family Sharing is not available for LiliMind purchases. Paid time belongs to the Apple account that bought it and is shared across your own devices that use that account (use Restore purchases on another device).
You may not copy the app except as Apple allows, sell or rent it, reverse-engineer it except where the law gives you that right, or use it to build a competing service. We and our licensors own the app; you own nothing in it beyond this licence.
4. Rules for using it
You agree that you will:
- Have the right to listen. Use LiliMind only for conversations, meetings, lectures and calls that you are taking part in or are allowed to attend.
- Tell the people present. Before each session, tell the people present that you are using an app that turns speech into text and sends the text to an AI service. The app asks you to confirm this every time and gives you a notice card to show. In some places the law requires everyone’s agreement before a conversation is captured; meeting that requirement is your responsibility.
- Follow local rules. Follow the rules of the venue, your employer, your school or university, and the organiser of the meeting. If they do not allow tools like this, do not use it there.
- Not use it where aids are not allowed. Do not use LiliMind in an exam, test, assessment, interview or similar setting unless the person running it has agreed.
- Not deceive anyone. Do not use LiliMind to mislead people about who is speaking or writing, or pass off AI output as something it is not where that would be dishonest.
- Respect confidentiality. Do not use it for conversations you are bound to keep confidential unless the people entitled to that confidence agree.
- Use it lawfully. Do not use it to break the law, to harass anyone, or to create content that is unlawful or harmful. Do not try to get around usage limits, share purchases outside what Apple allows, or interfere with the service.
Transcripts and notes are stored on your device. You are responsible for keeping them safe and for what you do with them.
If you seriously or repeatedly break these rules we may suspend the cloud features for your device. This does not affect any refund the law entitles you to.
5. AI output
Translations, suggestions, summaries, answers and notes are produced by an AI model. Every AI output in the app is labelled “AI-generated. Please check.”
- AI output can be wrong, incomplete or out of date. Captions can mishear words, names and numbers.
- Check anything important against what was actually said before you rely on it.
- Suggestions are suggestions. You decide what to say and do.
- LiliMind does not give legal, medical, financial or other professional advice, and it is not a medical device.
6. Plans and time
The plans and prices shown in the app at the time you buy are the ones that apply. On the UK App Store at the effective date they are:
| Plan | Type | UK price | What you get |
|---|---|---|---|
| Free | – | £0 | On-device captions and on-device translation, without a time limit. One 10-minute trial of the cloud AI features per device. |
| Day pass | One-off, does not renew | £1.99 | 3 hours of cloud AI time within 24 hours, both modes |
| Week pass | One-off, does not renew | £3.99 | 8 hours of cloud AI time within 7 days, both modes |
| Term pass (students) | One-off, does not renew | £9.99 | 60 hours of cloud AI time in lecture mode only, within 16 weeks |
| Monthly | Subscription, renews every month | £5.99 a month | 15 hours of cloud AI time each month, both modes |
| Annual | Subscription, renews every year | £49.99 a year (about £4.17 a month) | 15 hours of cloud AI time each month, both modes |
Prices include VAT or sales tax where it applies. Apple sets the matching price in other countries.
How time works:
- Paid time is counted by the minute, for each minute of a session in which a cloud AI feature is used.
- A pass’s period starts when you buy it.
- Unused time does not carry over to the next month or period, and passes do not renew.
- When your time runs out, only the cloud AI features stop. A session that is running is not cut off: on-device captions and on-device translation carry on. The app warns you when 10 minutes are left.
- Lighter models when most of your time is used: once you have used 60% of the hours in a pass or in a month (50% of the hours in an annual plan’s year), or when the cloud cost of your device in a month approaches our limit, the app may use a lighter AI model for the running summary and for notes. Captions, AI translation and suggestions are not affected.
- To keep the service running for everyone we apply technical limits against misuse. If a limit or a fault on our side stops you using time you have paid for, contact us and we will extend your time or arrange a refund.
7. Paying, renewing and cancelling
All purchases are made through Apple’s in-app purchase system and charged to your Apple account. We never see your payment details.
- Passes are single payments. They do not renew.
- Subscriptions (Monthly and Annual) continue and renew automatically at the price shown, for the same period, until you cancel. Payment is taken at the start of each period.
- To cancel a subscription, open the Settings app on your device, tap your name, then Subscriptions, or use Settings > Manage subscription inside LiliMind, or go to https://apps.apple.com/account/subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge. You keep your plan until the end of the period you have paid for.
- Restore purchases in the app’s Settings brings back purchases made with the same Apple account.
- Deleting the app or using “Delete my data” does not cancel a subscription.
- Reminders. Apple sends you a receipt for each payment and, where its rules require, a reminder before a renewal. Inside the app, Settings > Notices shows your plan, its renewal date, the amount, how to cancel, and a record of the notices the app has shown you.
8. Changing your mind
Refunds are paid by Apple, because Apple takes the payment. To ask for one, go to https://reportaproblem.apple.com or follow https://support.apple.com/118223. You can also write to us at support@lilimind.com; we will help, and if Apple does not pay a refund that the law says you are owed, we will pay it.
If you are a consumer in the UK or the European Economic Area, the law gives you 14 days to change your mind about most purchases made online. For LiliMind it works like this:
| What you bought | Your right |
|---|---|
| A pass, not yet used | You can cancel within 14 days of buying it and get a full refund. |
| A pass, once you have started using it | When you buy a pass you ask us to make it available straight away, and you acknowledge that once you start using it you lose the 14-day right to cancel that pass. |
| A subscription, first 14 days | You can cancel within 14 days of first subscribing and get a refund. We do not ask you to give this right up. |
| Annual subscription, after each yearly renewal (UK) | You have a new 14-day period after each renewal. If you cancel in that period you get back the part of the price that covers the time remaining. |
To use these rights, cancel in your Apple account and ask Apple for the refund, or send us a clear statement that you want to cancel. In the EEA you can also use the “Withdraw from contract” option in the app’s Settings.
Outside the UK and EEA, Apple’s refund policy and your local law apply.
9. If something is wrong with the app
If you are a UK consumer, the Consumer Rights Act 2015 says digital content must be of satisfactory quality, fit for purpose and as described. If LiliMind is faulty you are entitled to have it fixed or replaced, and if that cannot be done in a reasonable time or without significant inconvenience, to some or all of your money back. If the app damages your device or other digital content because we did not use reasonable care and skill, you are entitled to a repair or compensation. Consumers in the EEA have similar rights under their national law for at least two years, or for the length of the subscription.
Tell us at support@lilimind.com and we will put it right. Section 16 explains how you can also ask Apple for a refund of the purchase price.
We aim to keep the cloud AI features available but cannot promise they will be free of interruption. They depend on your connection and on services run by others.
10. Price changes
We may change prices for new purchases at any time. For an existing subscription, a price increase takes effect only from a later renewal. Apple will tell you in advance and, where Apple or the law requires it, ask you to agree. If you do not agree, the subscription ends at the end of the period you have paid for. A pass you have already bought is not affected.
11. Changes to the app and to these terms
We may update the app to fix faults, improve it, reflect changes in the law or in our suppliers, or keep it secure. We may change these terms for the same reasons. If a change is to your disadvantage in a way that matters, we will tell you in the app at least 30 days before it applies. If you do not accept it, you can cancel a subscription before it applies and ask for a refund of the unused part of what you have paid.
If we stop offering LiliMind, we will give at least 30 days’ notice in the app and refund the unused part of any pass or subscription.
12. Privacy
The Privacy Policy at https://lilimind.com/privacy explains what information is processed and where. It forms part of how we provide the app but you do not have to “agree” to it as a contract term.
13. Feedback
If you send us ideas or feedback we may use them without owing you anything. Please do not send us confidential information.
14. Ending this agreement
You can stop using LiliMind at any time and delete it. This licence ends automatically if you seriously break these terms and do not put it right when asked. Sections 5, 15, 16 and 17 continue after it ends.
15. Our responsibility to you
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking this agreement or failing to use reasonable care and skill.
We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for breach of your legal rights as a consumer.
Subject to that:
- We are not responsible for loss that was not foreseeable, or that was caused by something outside our reasonable control.
- We are not responsible for loss that arises because the rules in section 4 were not followed, or because AI output was relied on without the checking that section 5 asks for, where our own breach or lack of care did not cause it.
- LiliMind is licensed for your own use. If you use it in the course of a business, we are not liable to you for loss of profit, loss of business, business interruption or loss of business opportunity.
16. Terms required by Apple
- Acknowledgement. This agreement is between you and us only, and not with Apple. We, not Apple, are solely responsible for LiliMind and its content. These terms do not give you usage rules that conflict with the Apple Media Services Terms and Conditions.
- Scope of licence. As set out in section 3.
- Maintenance and support. We are solely responsible for maintenance and support. Apple has no obligation to provide any maintenance or support for the app.
- Warranty. We are solely responsible for any warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any; to the maximum extent the law permits, Apple has no other warranty obligation for the app.
- Product claims. We, not Apple, are responsible for addressing any claims by you or anyone else relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection, privacy or similar law.
- Intellectual property. If someone claims that the app or your possession and use of it infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling and discharging that claim.
- Legal compliance. You confirm that you are not located in a country subject to a US Government embargo or designated by the US Government as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
- Developer name and address. Questions, complaints or claims about the app should be sent to Daguang Han, 15 Barsby Drive, Loughborough, LE11 5UJ, United Kingdom, support@lilimind.com, telephone as in section 1.
- Third-party terms. You must comply with any third-party terms that apply when you use the app, for example your mobile data agreement.
- Third-party beneficiary. Apple and Apple’s subsidiaries are third-party beneficiaries of this agreement. When you accept it, Apple has the right, and is deemed to have accepted the right, to enforce it against you as a third-party beneficiary.
17. Law and disputes
These terms are governed by the law of England and Wales. If you are a consumer living elsewhere, you also keep the protection of the mandatory consumer laws of the country where you live.
You can bring a claim in the courts of England and Wales. If you live in Scotland or Northern Ireland you can use your local courts. If you are a consumer living in an EEA country you can use the courts of that country.
Please contact us first at support@lilimind.com; most problems can be sorted out quickly.
If a court finds part of these terms unenforceable, the rest stays in force. If we do not enforce a term straight away, we can still do so later. We may transfer our rights and duties to another person or company that takes over the app; we will tell you, and your rights will not be reduced.
18. Contact
Daguang Han, 15 Barsby Drive, Loughborough, LE11 5UJ, United Kingdom. Email: support@lilimind.com. Website: https://lilimind.com.